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An Appeal to Globe Subscribers

Globe Telecom has raised the UNLIMITXT service charges they require of their subscribers since today. From PHP 10[1] to PHP 20 per day, the rebranded service UNLITXT with the doubled rates frustrated a lot of subscribers given the fact that they weren’t warned even a couple of days before the implementation of such scheme.

I was one of those frustrated, surprised customers.

My girlfriend and I have always been registering for the service at almost the same time. Yesterday was the end of our five-day registration last time. Since it was almost midnight, we put off registering for another five days to today. But when we did register during noontime earlier, we were surprised to have received a different response from the service. It wasn’t the type that postpones the registration for later because of server overload. The message so long it could not be contained in a single message looked like the spam they always send us. But, I read it anyway….

They’ve changed a lot about their service—from UNLIMITXT to just UNLITXT; from 50 Pesos for five days to 80 for just four. And, they added time-based unlimited texting packages such as UNLITXTD or UNLITXTN corresponding to day and night, respectively.

Now, who the hell is so trustworthy enough that just pops out without warning and tells you to pay more than what you used to? No one. Even Globe shouldn’t be an exception.

People thought they received just rumors about Globe’s increased rates. But, they weren’t rumors as I told my friends. Please take note that many people changed their numbers to Globe since they put their UNLIMITXT promo to a regular service—count me and my girlfriend in. But we’re dusting our old Sun SIM cards for tomorrow since Globe’s shitful of services are robbing us off of our money.

I ask of you to do the same. Not only for two to three weeks just like what’s spreading through SMS—they would just wait that off until people start registering again. We should hold them back until they lower their prices again.

Globe has better signal, thus, better service than Sun. That doesn’t mean they should increase their pricing so surprisingly exorbitant—their prices weren’t even at par with Sun in the first place. Why can’t they keep their prices where they were? I know they know its easier to get a lot more customers with better pricing. But, now that they did with the former prices of their service, they shouldn’t think we’d stay with them now that they increased them so suddenly.

Now, if you feel the same way, please let people know by posting similar entries to your blogs and commenting on each other’s posts. Petitions could go a long way as long as there are lots of support and publicity.

Update: I have finally found a petition site for the rollback of Globe’s UNLIMITXT rates. Sign the petition to roll back Globe UNLIMITXT pricing!

Footnotes:

  1. ^ with the five-day plan worth PHP 50